Our Newsletter


FAQ

General questions

From the moment I order, how long does it take to receive my package?

We ship all goods from Belgium. This means we cannot currently offer overnight delivery, but delivery time is very short. Depending on the place to which you would like the package delivered it averages 2 to 4 days.

What is the 110% guarantee?

If you are dissatisfied for any reason whatsoever, you will receive a prompt and courteous 100% refund of your full purchase price, and we will even gift you an additional 10%.
Test our products for yourself: send us your testimonial and story. If our products don't improve your Agile process, you will receive a prompt and courteous 110% refund of your entire purchase price, even if you've used the products.
We want your decision to try our products to be a very easy one, and better than risk-free: 110% guaranteed.


Planning Poker Cards questions

Are the cards good quality?

Our cards are manufactured in specialist factories that make only playing cards. These same manufacturing plants make the playing cards for the biggest casinos in the world, as well as the most popular cards for collectors, such as those for "Harry Potter", "Lord of the Rings", "Pokémon", "Star Wars", etc. We guarantee "casino" quality: Superluxe 320 g (silk laminated PCB with black glue); this is top quality material.

Our company would like to have cards personalized. Are you able to offer us this service?

Sorry we are not able to offer this service.  You can ask one for information from of our suppliers here or here

Will you be coming out with new models?

We plan on making new models available regularly. We will also be developing other products that will help you put Agile methods into application in your company. Should you have any ideas or question on this subject, please don't hesitate to contact us.


Faq questions

I did not find the answer to my question here. How do I get further assistance? 

Send us an email with your question and we will answer within 24h.